Privacy Policy

Last updated: September 12, 2026

HomeCourt (“HomeCourt”, “we”, “us”) is operated by JSQRD AI TECH SOLUTIONS OPC (SEC Registration No. 2026080264828-00), based in Butuan City, Agusan del Norte, Philippines. This Privacy Policy explains what personal data we collect through homecourt.ph and every club's booking site running on our platform (e.g. yourclub.homecourt.ph), why we collect it, who we share it with, and the rights you have over it under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.

1. HomeCourt's role: platform operator, not always the club

HomeCourt is booking software that sports clubs (“Clubs”) use to run their own courts. This creates two different relationships, and it matters which one applies to your data:

  • Data you give to a specific Club — e.g. booking a court, joining Open Play, or sending a payment screenshot on a Club's own subdomain — is collected on that Club's behalf. The Club decides what it does with its own customer data (pricing, confirming bookings, contacting you about your reservation); we process it as the platform the Club runs on, storing it in that Club's own separate database. If you have a question about a specific booking, the Club is usually the right first contact.
  • Your HomeCourt player account — the one sign-in you use across every Club on the platform (through our mobile app or “Continue with Google/Facebook”), plus the optional HomeCourt wallet — is ours directly. We are the party responsible for that data.

2. What we collect

a. If you sign up your Club

Club/business name, your name, email, phone number, password, and any logo or brand colors you upload, when you register an instance at /signup.

b. If you play at a Club

  • As a guest: name, email and/or phone number entered at checkout, and the specific booking details (court, date, time, price).
  • As a registered player: the above, plus your password (or Google/Facebook sign-in identifier if you use social login), profile photo, and — because a HomeCourt player account works across every Club — your booking history at each Club you've visited, so you can see it in one place in the app.
  • Payment proof: if a Club collects payment manually (GCash, Maya, bank transfer) rather than through an online gateway, you may upload a screenshot of your payment as proof. These images can show a wallet account name, number and balance, and are treated as sensitive — only that Club's staff and admins can view them, through a protected endpoint, not a public file link.

c. HomeCourt wallet (only if a Club has this feature enabled)

If enabled, your wallet balance, top-up history and points are tied to your platform-wide player account, not to any one Club, because the wallet is spendable at any Club that accepts it.

d. Automatically, when you use our sites

Standard server logs (IP address, browser type, pages requested) for security and troubleshooting. See our Cookie Policy for what, if anything, is stored in your browser.

3. Why we process this data

  • To create and run your Club's booking site, or your player account.
  • To process and confirm bookings, payments, and refunds.
  • To send booking confirmations, reminders, receipts/invoices and payment-related notices by email and/or SMS.
  • To respond to support requests, including through live chat.
  • To detect and prevent fraud, abuse, and to keep the platform and its Clubs secure.
  • To comply with legal and tax obligations.

These are our legal bases under the Data Privacy Act: performance of a contract (creating your account, taking your booking), legitimate interests (fraud prevention, service improvement), and consent (e.g. optional marketing, live chat, cookies where applicable).

4. Who we share it with

We do not sell personal data. We share it only as needed to run the service:

  • The Club you book with — a Club sees the bookings, contact details and payment proofs of its own customers.
  • Payment processors — online payments are processed by PayMongo. For most bookings, PayMongo settles directly into that Club's own merchant account; HomeCourt is not in the middle of that money and does not receive your full card or e-wallet credentials. See our Refund & Billing Policy for exactly which payments HomeCourt itself is a party to.
  • SMS delivery — booking-related text messages are sent through Semaphore, a Philippine SMS gateway, which processes your phone number solely to deliver that message.
  • Live chat support (Crisp) — if you start a conversation with us through the chat widget, the content of that conversation is handled by Crisp, our live-chat provider, under its own privacy terms. It only loads if you accept cookies — see our Cookie Policy.
  • Law enforcement or regulators, only where legally required.

5. How long we keep it

We keep booking and account records for as long as your account or your Club's instance is active, plus any additional period needed to meet tax, accounting and dispute-resolution obligations under Philippine law. If a Club closes its instance, its data is retained for a reasonable transition period in case the Club wants to reactivate, and is otherwise deleted or anonymized.

6. Your rights

Under the Data Privacy Act of 2012, you may:

  • Ask what personal data we (or a Club) hold about you;
  • Ask us to correct inaccurate data;
  • Ask us to delete data we no longer have a lawful reason to keep;
  • Object to or withdraw consent for a specific use (e.g. marketing);
  • Ask for a copy of your data in a portable format; and
  • Lodge a complaint with the National Privacy Commission if you believe your rights have been violated.

To exercise any of these, email us at admin@homecourt.ph. If your request concerns a specific booking, we may need to coordinate with that Club, since they may also independently hold your data.

7. Security

Each Club's data is stored in its own separate database, isolated from every other Club. Passwords are stored hashed, never in plain text. Payment proof images are accessible only to authenticated Club staff/admin accounts through a protected endpoint. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security, but we take reasonable and appropriate technical and organizational measures to protect your data.

8. Children's privacy

HomeCourt is not directed at children under 18. If you believe a child has provided us personal data without appropriate consent, contact us and we will take steps to remove it.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date above; continued use of the platform after a change means you accept the revised policy.

10. Contact us

JSQRD AI TECH SOLUTIONS OPC (SEC Reg. No. 2026080264828-00), Butuan City, Agusan del Norte, Philippines
Email: admin@homecourt.ph